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Residential

Your Account

Customer Login     Request New Service

Our online Customer Portal gives you access to your account details and some great tools, including:

  • Update your contact information
  • Start or stop service
  • Sign up for no-fee AutoPay
  • View and Pay your bills online
  • Review your transaction and payment history
  • Analyze and download water usage
  • Add multiple accounts to your web profile
  • Report and view power outages

Lobby Hours: Monday - Friday 8:00 A.M. - 5:00 P.M.
Night Drop Deposit Box: Open 24 Hours / 7 days

Servicing & Outages

Homeowners & Landlords,
Want to be in the know about outages?

Submit the following information to receive notifications:

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Name(Required)

Billing & Rates
Payment Assistance

Need assistance with your bills? Here is a list of local agencies that may be able to help:

  1. Salvation Army - (770)386-6256
  2. Tallatoona EOPA – (770) 773-7730
  3. Bartow County Resource Office - (770) 387-3708
  4. Allatoona Resource Office (*Serve South Bartow Residents Only) – (770) 975-3251
  5. North Bartow Community Service (*Serve North Bartow Residents Only) – (770) 773-3812
  6. Bartow Family Connection – https://bartow.gafcp.org/  *Click on Resources, *Click on Bartow resource. Directory/

You can also click on Statewide Resources, enter the zip code, and find additional resources

  • North Bartow Includes: Rydal , White, Pine Log, Adairsville, Kingston with the 30145 zip and Fairmount that is in Bartow.
  • South Bartow Includes: Acworth(Bartow side only) & Emerson